We ask you to invite your retailers as soon as possible, preferably the first month. Only 'new' Orderchamp accounts will be automatically added as your own retailers. We have a growing community with retailers acquired through a multitude of paid marketing channels and have therefore set up some ground rules to make our 0% commission program fair for all involved stakeholders.
If you have invited the retailer:
- Accepted retailer invites are always free (0% commission) - enjoying all platform benefits;
- Sent retailer invites are free (0% commission) up to 6 months after the invite - we will place a cookie, send reminders and will tag this retailer to your account, but at some point, more marketing efforts are at play. We recommend you to follow-up on any open invites to make sure you secure your retailers as your own retailers on the platform;
If you have not invited the retailer:
- Non-invited retailers that registered on Orderchamp but were not invited by you: we require some proof of an existing business-relationship conducted in the last 2 years (e.g., an invoice). This proof can be emailed to support@orderchamp.com and after a quick check, you will pay an ongoing discounted commission rate of 6% for this retailer covering our free shipping initiative, flexible payment terms and other benefits of the Orderchamp platform. We only make a few exceptions per per brand per year.