How do we determine if a retailer is your ‘own’ retailer?

We ask you to invite your retailers as soon as possible, preferably the first month. Only 'new' Orderchamp accounts will be automatically added as your own retailers. We have a growing community with retailers acquired through a multitude of paid marketing channels and have therefore set up some ground rules to make our 0% commission program fair for all involved stakeholders.

If you have invited the retailer:

  • Accepted retailer invites are always free (0% commission) - enjoying all platform benefits;
  • Sent retailer invites are free (0% commission) up to 6 months after the invite - we will place a cookie, send reminders and will tag this retailer to your account, but at some point, more marketing efforts are at play. We recommend you to follow-up on any open invites to make sure you secure your retailers as your own retailers on the platform;

If you have not invited the retailer:

  • Non-invited retailers that registered on Orderchamp but were not invited by you: we require some proof of an existing business-relationship conducted in the last 2 years (e.g., an invoice). This proof can be emailed to support@orderchamp.com and after a quick check, you will pay an ongoing discounted commission rate of 6% for this retailer covering our free shipping initiative, flexible payment terms and other benefits of the Orderchamp platform. We only make a few exceptions per per brand per year. 



 

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