What about odd-sized shipments?

If you receive orders that need a shipping surcharge based on a certain region or the size or weight of the package (odd-sized shipments), you need to reach out to support@orderchamp.com to enable this in your backoffice. Surcharges are not covered by Ship with Orderchamp.

One surcharge is set per country, so all products have the same surcharge, but the amount can differ per country of the retailer. It is possible to set the surcharge only for certain products. 

When a surcharge is applied to an order, that surcharge will be paid out in full. Only one surcharge will be paid out per order. And only the surcharge will be paid out, not the regular shipping fee. The surcharge will be added to the invoice and paid by the retailer. 

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