Please take a moment to review the storefront settings information outlined below prior to starting. We encourage you to use it as a reference when completing your storefront.
Getting started
Step 1: Terms
- The first step in the onboarding is accepting the Orderchamp Brand Policies and Terms of Service in your Backoffice at “Settings > Account information”
- As a brand on Orderchamp, you agree to the following:
- I agree to offer my complete (and newest) wholesale catalog on Orderchamp at the same prices as my other wholesale channel.
- I agree to keep Orderchamp orders on Orderchamp
- I agree and commit myself to the Orderchamp Quality and Service Policy
- I understand and agree to Orderchamp Terms of Service and Brand Policies
Step 2: Setting up your storefront
- Fill in your Storefront
- Bring your story to life by sharing an at least 500 word story that shares your journey with Orderchamp's retailers
- Provide us with a short description of your brand (max. 100 words)
- Upload a storefront logo [square]
- Add an image for your thumbnail as well as another image for your banner
- Fill in the Instagram & Facebook handle
- Add general, atmospheric photos from your brand to the Photo Carousel
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Fill in your General Settings
- Account information
- Company details
- Main content language
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Fill in your shipping details
- Fill in your shipping zones
- Fill in your shipping countries
- Fill in your time to ship (lead time)
- Upload your company logo and a footer image for a custom packaging slip option
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Payout information
- Choose which bank account you’d like your payouts transferred to and follow the verification process by transferring 1 cent. Please mention the correct reference number (starts with RF) if you choose to verify through a manual bank transfer.
Step 3: Provide us with your catalog & images
- Set up a catalog and stock connection with your own B2B portal or webshop software, use our integrations options or import your catalogue directly yourself.
Step 4: Invite your own retailers, Orderchamp brand referral program
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Invite your retailers and they will automatically receive up to 10% discount for their first 30 days* (if they are new to Orderchamp). Your retailers will also benefit from our free shipping initiatives and can qualify for our flexible payment terms (up to 60 days) - we’ll always guarantee your payout.
- You pay 0% commission on orders from all the invited retailers signing up through your invitation. Otherwise a discounted 6% to cover our operational costs will apply for retailers already active on Orderchamp.
Step 5: Setting up specific customer pricing groups + promotions
- Create customer groups at “CRM > Customer groups”
- Go to Discounts in the admin and set up your specific customer pricing.
*Only applicable for retailers from these countries: NL/BE/DE/AT