How to complete my storefront?

Please take a moment to review the storefront settings information outlined below prior to starting. We encourage you to use it as a reference when completing your storefront.

Getting started

Step 1: Terms

• The first step in the onboarding is accepting the Orderchamp Brand Policies and Terms of Service in your Backoffice at “Marketplace > Getting started > Sign contract”
• As a brand on Orderchamp, you agree to the following:
  • I agree to offer my complete (and newest) wholesale catalog on Orderchamp at the same prices as my other wholesale channel.
  • I agree to keep Orderchamp orders on Orderchamp
  • I agree and commit myself to the Orderchamp Quality and Service Policy
  • I understand and agree to Orderchamp Terms of Service and Brand Policies

Step 2: Setting up your storefront

• Fill in your Storefront
  • Bring your story to life by sharing an at least 500 word story that shares your journey with Orderchamp's retailers
  • Provide us with a short description of your brand (max. 100 words)
  • Upload a storefront logo [square]
  • Add an image for your thumbnail as well as another image for your banner
  • Fill in the Instagram & Facebook handle
  • Add general, atmospheric photos from your brand to the Photo Carousel 

• Fill in your General Settings
  • Account information
  • Company details
  • Main content language

• Fill in your shipping details
  • Fill in your shipping zones
  • Fill in your shipping countries
  • Fill in your time to ship (lead time)
  • Upload your company logo and a footer image for a custom packaging slip option

• Payout information
  • Choose which bank account you’d like your payouts transferred to and follow the verification process by transferring 1 cent. Please mention the correct reference number (starts with RF) if you choose to verify through a manual bank transfer.

Step 3: Provide us with your catalog & images

• Set up a catalog and stock connection with your own B2B portal or webshop software, use our integrations options or import your catalogue directly yourself.

Step 4: Invite your own retailers, Orderchamp brand referral program

• Invite your retailers and they will automatically receive up to 10% discount for their first 30 days* (if they are new to Orderchamp). Your retailers will also benefit from our free shipping initiatives and can qualify for our flexible payment terms (up to 60 days) - we’ll always guarantee your payout.

• You pay 0% commission on orders from all the invited retailers signing up through your invitation. Otherwise a discounted 6% to cover our operational costs will apply for retailers already active on Orderchamp.

Step 5: Setting up specific customer pricing groups + promotions

• Create customer groups at “CRM > Customer groups”
• Go to Discounts in the admin and set up your specific customer pricing.

*Only applicable for retailers from these countries: NL/BE/DE/AT