Can I change an order?

Need to make a change to an order you received on Orderchamp? You can edit orders anytime prior to confirming an order by clicking on the “Edit” button per order line on the order page. 

How to edit an order

If you need to make a change to an order you’ve received, follow the steps below:

1. Select the order that you want to edit from your order overview page. Once you’re on the specific order page, click the “Edit” button next to the order line you wish to edit. 

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2. In the order editing pop-up, you can higher or lower the product amount.

3. When you’ve edited the orderline, click “Update”. 

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4. After confirming the order the retailer will automatically get notified of the adjustments made on the order. A refund/payment request will automatically be sent to the retailer.

Am I able to undo an edit?

Before confirming the order it’s possible to undo and edit the order. After confirming the order it’s not possible to change the order. 

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