Can I return my products?

Orderchamp does not have a standard return policy. It’s therefore not possible to return purchased products. When there is an issue with your order, you can file a report (within 4 working days upon planned or actual arrival) through our order feedback functionality.

Any issues related to:

  • Non-delivery of goods
  • Defective goods
  • Damaged goods
  • Counterfeit goods
  • Misrepresentation of goods
  • Wrong goods delivered

After submitting your order feedback, our customer service team will get back to you within 5 working days.

Was this article helpful?
1 out of 3 found this helpful