How to use the pre-order feature

In your Orderchamp backoffice, we have designed a feature that allows you to display a product in your storefront but only have that product ship at a future date.

How to turn on/off this feature:

  1. Login to your backoffice
  2. Go to Products
  3. Click on the product you’d like to turn this feature on/off for
  4. Tick the box “starts shipping on future date”
  5. Fill in the date when you expect to be able to ship the product


When should you use this feature?

If you have a product in production and want to offer it on our platform, it will take some time before it can be shipped. These can be custom made products or products that ship from overseas.

What are the key advantages of using this feature?

There are two advantages linked to using this function. 

Firstly, setting the right expectations for the retailer, resulting in fewer disappointments and a better experience. Secondly, by indicating this via your backoffice, there will be no negative impact on your statistics and thus your visibility on Orderchamp! 

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