Importing orders for fulfilment using CSV file

To create an order by importing a csv file, please go to the Orders page and click on the “Import” button on the top right. 


A new window will open where you can download the csv template to import your orders


The CSV template has the following columns:

  • Order Number
  • Company name (optional)
  • First Name
  • Last Name
  • Email
  • Street
  • House number
  • Postal code
  • City
  • Country
  • Order date (yyyy-mm-dd)
  • Order Channel (Select from - own website, other website, B2B, B2C)
  • Currency
  • SKU Code
  • Quantity
  • Unit Price

Important - Please put 1 SKU per line in the csv. If an order has more than 1 SKU, please add each SKU in a separate line. 

After all the columns have been filled, please save your file.

To upload the file, please click on ‘Browse’ to select the file to upload and then click on ‘Import’


The system will now check the imported csv file. If everything is ok, the system will show the details of your orders. Click on ‘Start Import’ to upload the order.

 Your order is now imported in the system and will show in the orders page.




In case there is an error in the csv file, the the system will give you an error message:


You can click on the “View Error” button to get the details of the error.

After you fix the error, please save the file and upload it again to create your order.



Was this article helpful?
0 out of 0 found this helpful