How to report an issue with a TICA order?

At Orderchamp & TICA, our main priority is providing a great retailer & brand experience.

Whatever the situation, we’ll do our best to ensure you get the support you need, as fast as possible. Which of these situations describes your situation best?

• I bought in store at a TICA location
• • Please contact TICA Customer Support here.

• I placed an order online through Orderchamp
  • login to your Orderchamp account
  • click on the account icon
  • from the menu, click on “Orders”
  • click on the order you have an issue with
  • click the button “report an issue”

Only issues directly reported in the system will be handled. You can also find more information about reporting an issue here.