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Help Center
Managing storefront
Managing storefront
Dashboard
Learn more about your performance on Orderchamp
Orders
Why does it say 'Awaiting payment'?
How do I get notified of a new order?
I received an order, what to do?
How do I confirm an order?
Can I change an order?
'Awaiting delivery' explained
See all 14 articles
Catalog and stock connections
Can I automatically connect my catalog and stock to Orderchamp?
How does the Lightspeed connection work?
How does the Shopify connection work?
How does the WooCommerce integration work?
How does the Mijnwebwinkel connection work?
How does the CCV Shop connection work?
See all 8 articles
Products
What are the requirements for my images?
How do I categorize my products?
Values and country of origin, why and how?
Collections, why and how?
Discounts, why and how?
Order discounts, why and how?
See all 14 articles
CRM
Your customer base
How do I invite my retailers to Orderchamp?
Customer groups, why and how?
What does "Verification Required" mean?
Contact with retailers
How do I chat with my retailers?
How do I get in touch with my followers?
Can anyone contact me?
Settings
How do I adjust my storefront(s)?
How do I set the vacation mode?
How can I change my Account information and Company details?
I want to receive my payouts on another IBAN, is that possible?
I am not liable to VAT, now what?
How do I change the rights of my users?
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