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  1. Help Center
  2. Managing storefront
  3. Orders

Orders

  • Why does it say 'Awaiting payment'?
  • How do I get notified of a new order?
  • I received an order, what to do?
  • How do I confirm an order?
  • Can I change an order?
  • 'Awaiting delivery' explained
  • When does the status changes into 'Completed'?
  • Can I cancel an order?
  • How do we determine if a retailer is your ‘own’ retailer?
  • What does 'Orderchamp review' mean?
  • How is it possible a product is ordered while the stock is <0?
  • How do I make a refund?
  • When do I get paid?
  • How does billing at Orderchamp work?
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We are reimagining wholesale by bringing independent retailers and brands together in a digital marketplace to empower local communities across the globe
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  • support@orderchamp.com
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