• Why does it say 'Awaiting payment'?
• How do I get notified of a new order?
• I received an order, what to do?
• How do I confirm an order?
• Can I change an order?
• 'Awaiting delivery' explained
• When does the status changes into 'Completed'?
• Can I cancel an order?
• How do we determine if a retailer is your ‘own’ retailer?
• What does 'Orderchamp review' mean?
• How is it possible a product is ordered while the stock is <0?
• How do I make a refund?
• When do I get paid?
• How does billing at Orderchamp work?